Delivery Workers in Istanbul's Rapidly Growing Q-Commerce Sector
As Istanbul's quick commerce (q-commerce) sector continues to expand, delivery workers like Ahmet find themselves at the heart of a bustling industry.
The Evolution of Q-Commerce in Istanbul
The q-commerce sector in Istanbul, once focused on speedy meal deliveries, has now transformed into a multibillion-dollar industry catering to the needs of over 15 million city residents.
The Surge in Demand for Express Delivery Services
Express delivery services in Istanbul experienced a significant boost during the COVID-19 pandemic, with safety concerns and convenience driving more people towards online shopping and quick deliveries.
The Rise of E-Commerce in Turkey
With more than 506,000 businesses operating in Turkey's e-commerce sector, Istanbul stands out as a hub with 220,000 businesses contributing to the city's vibrant economy.
The Personal Stories of Delivery Workers
Ahmet and Emre, two delivery riders, share their experiences navigating the challenges of the profession, from accidents to long hours and the constant pressure to make timely deliveries.
Challenges Faced by Delivery Workers
Delivery workers like Ahmet and Emre often endure grueling schedules, limited social lives, and the constant threat of accidents while striving to meet the demands of Istanbul's fast-paced q-commerce sector.
The Impact of Q-Commerce on Istanbul's Traffic
The rapid growth of q-commerce has not only revolutionized the delivery industry but has also contributed to the congestion on Istanbul's streets, where residents spend hours in traffic daily.
Health and Safety Concerns for Couriers
Despite the convenience q-commerce offers, the health and safety of couriers remain at risk, with Erdal highlighting the physical and emotional toll that long hours, traffic accidents, and motorcycle-related health issues take on delivery workers.
The Future of Q-Commerce in Istanbul
As Istanbul's q-commerce sector continues to thrive, it is essential to address the well-being of delivery workers like Ahmet and Emre, who play a vital role in sustaining the city's fast-paced lifestyle.
